Privacy Policy

GENERAL

Sewa Travels World (hereinafter referred to as “Company”, “We”, “Us”, or “Our”) is committed to protecting the privacy of our users (hereinafter referred to as “You” or “Your”). This Privacy Policy (“Privacy Policy”) explains how We collect, use, disclose, and safeguard Your information when You use Our travel and transportation services, including bookings, fleet management, and related services, accessed via Our website (https:www.sewatravelsworld.com) or associated mobile applications (“Services”).

By using Our Services, You consent to the data practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information:

1. Name, email address, phone number, address, payment details, and travel preferences.
2. Government-issued ID (for verification, if required).
3. Booking & Usage Data: for your given travel request for the ground transportation.
4. Travel itineraries, pickup/drop-off locations, vehicle preferences, and transaction history.
5. Device information (IP address, browser type, operating system) and usage patterns.

Cookies & Tracking Technologies:

We use cookies and similar technologies to enhance user experience, analyze trends, and personalize content.
You may disable cookies via browser settings, but some Services may be affected.

HOW WE USE YOUR INFORMATION

We may use Your information for:

1. Processing bookings, payments, and providing travel services.
2. Improving and personalizing Services based on user preferences.
3. Communicating booking confirmations, updates, and promotional offers (opt-out available).
4. Ensuring security, fraud prevention, and legal compliance.

Sharing necessary details with drivers, transport partners, or third-party vendors for service fulfilment.

DATA SHARING & DISCLOSURE

We do not sell Your personal information. However, We may share data with:

1. Service Providers: Drivers, transport operators, and payment processors.
2. Legal Authorities: If required by law or to protect Our rights.
3. Business Partners: With consent, for exclusive travel offers.

DATA SECURITY

We implement industry-standard measures (encryption, secure servers, access controls) to protect Your data. However, no system is 100% secure—You acknowledge this risk by using Our Services.

THIRD-PARTY LINKS

Our website/app may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

YOUR RIGHTS

We may collect the following types of information:

Personal Information:

1. Opt-Out: Unsubscribe from marketing emails via the link provided.
2. Access/Correction: Request details or updates to Your data by contacting Us.
3. Deletion: Request account deletion, subject to legal retention requirements.

UPDATES TO THIS POLICY

We may modify this Privacy Policy periodically. Continued use of Services after changes constitutes acceptance.

CONTACT US

For questions or complaints:

1. email us at: reservations@sewatravelsworld.com
2. visit our website: www.sewatravelsworld.com